How To Fix IPM_SD702 - No logs found on the database that correspond to your entries

SAP Error Message - Details

• Message type: E = Error

• Message class: IPM_SD - IPM: SD integration (neutral backend)

• Message number: 702

• Message text: No logs found on the database that correspond to your entries

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IPM_SD702 - No logs found on the database that correspond to your entries ?

  The SAP error message IPM_SD702: No logs found on the database that correspond to your entries typically occurs in the context of the SAP Information Lifecycle Management (ILM) or when dealing with data archiving and retrieval processes. This error indicates that the system could not find any log entries in the database that match the criteria specified in your request.
  Causes:
  
  Incorrect Selection Criteria: The parameters or criteria you entered (such as date range, document number, etc.) may not match any existing logs in the database.
  Logs Deleted or Purged: The logs you are trying to access may have been deleted or purged from the database due to retention policies or manual deletion.
  Database Issues: There could be issues with the database connection or integrity that prevent the system from retrieving the logs.
  Authorization Issues: The user may not have the necessary authorizations to view the logs.
  Configuration Issues: There may be configuration issues in the ILM settings or archiving settings that prevent logs from being stored or retrieved correctly.
  
  Solutions:
  
  Check Selection Criteria: Review the parameters you entered to ensure they are correct and match the expected format. Try broadening the criteria to see if any logs can be retrieved.
  Verify Log Retention Policies: Check the ILM or archiving settings to see if the logs have been deleted according to retention policies. If necessary, adjust the policies to retain logs longer.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any errors or issues that may be affecting data retrieval.
  User Authorizations: Ensure that the user has the necessary authorizations to access the logs. You may need to consult with your SAP security team to verify this.
  Consult Documentation: Review SAP documentation or notes related to the specific transaction or process you are working with to see if there are any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the steps you have taken to troubleshoot.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to ILM and archiving, such as SARA (Archive Administration) or ILM-related transactions.
  Documentation: Review the SAP Help Portal for documentation on Information Lifecycle Management and data archiving processes.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.