How To Fix IPM_SD704 - Internal error (please notify system administrator)

SAP Error Message - Details

• Message type: E = Error

• Message class: IPM_SD - IPM: SD integration (neutral backend)

• Message number: 704

• Message text: Internal error (please notify system administrator)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IPM_SD704 - Internal error (please notify system administrator) ?

  The SAP error message IPM_SD704, which states "Internal error (please notify system administrator)," typically indicates that there is an unexpected issue within the SAP system that the standard error handling cannot resolve. This error can arise from various underlying causes, including:
  Possible Causes:
  
  System Bugs: There may be a bug in the SAP software that is causing the internal error.
  Configuration Issues: Incorrect configuration settings in the system can lead to unexpected behavior.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors.
  Missing Authorizations: Lack of necessary authorizations for certain operations can lead to errors.
  Performance Issues: System performance problems, such as memory shortages or database locks, can also cause internal errors.
  Custom Code: If there are custom developments or enhancements, they might be causing conflicts or errors.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP frequently releases notes that address known issues and provide patches or workarounds.
  System Logs: Review the system logs (transaction SM21) and short dump analysis (transaction ST22) for more detailed error messages that can provide insights into the root cause.
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to check for any application logs that might give more context about the error.
  Data Consistency Checks: Run consistency checks on the relevant data to ensure there are no corrupt entries.
  Configuration Review: Review the configuration settings related to the process you were executing when the error occurred.
  Contact SAP Support: If the issue persists and you cannot find a resolution, contact SAP Support with the details of the error, including any logs or dumps you have collected.
  System Restart: In some cases, a system restart may resolve temporary issues, but this should be done with caution and typically as a last resort.
  
  Related Information:
  
  SAP Support Portal: Access to SAP Notes and support resources.
  SAP Community: Engage with the SAP community forums to see if others have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for the specific module or functionality you are working with to ensure proper usage and configuration.
  
  Best Practices:
  
  Always keep your SAP system updated with the latest patches and support packages.
  Regularly monitor system performance and logs to catch issues early.
  Maintain proper documentation of any custom developments to facilitate troubleshooting.
  
  If you encounter this error, it is essential to gather as much information as possible and follow the steps outlined above to diagnose and resolve the issue effectively.