How To Fix IP565 - Maintenance plans for which unconfirmed calls exist: &

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 565

• Message text: Maintenance plans for which unconfirmed calls exist: &

What causes this issue?

You want to flag <DS:GLOS.3528F484E8E6556EE10000009B38F983>maintenance
plans</> for archiving (that is, set the deletion indicator), although
not all of the <DS:GLOS.3526C327AFAB52B9E10000009B38F974>calls</> have
been completed for these maintenance plans.
You can only archive maintenance plans for which all calls are
completed.

System Response

The system has not set a deletion indicator for these plans.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IP565 - Maintenance plans for which unconfirmed calls exist: & ?

  The SAP error message IP565 indicates that there are maintenance plans for which unconfirmed calls exist. This typically occurs in the context of maintenance management within SAP PM (Plant Maintenance) when you are trying to perform certain actions on maintenance plans that have outstanding or unconfirmed maintenance orders or notifications.
  Cause:
  The error is triggered when:
  
  There are maintenance orders or notifications linked to the maintenance plan that have not been confirmed.
  The system is designed to prevent changes to maintenance plans that are still associated with unconfirmed calls to ensure data integrity and proper tracking of maintenance activities.
  
  Solution:
  To resolve the IP565 error, you can follow these steps:
  
  
  Check Unconfirmed Calls:
  
  Use transaction codes like IW38 (Change PM Orders) or IW29 (Display PM Orders) to identify any unconfirmed maintenance orders or notifications associated with the maintenance plan in question.
  
  
  
  Confirm the Orders/Notifications:
  
  If you find any unconfirmed orders or notifications, confirm them. You can do this by selecting the order/notification and using the confirmation function (transaction IW41 for orders or IW22 for notifications).
  
  
  
  Review Maintenance Plan:
  
  After confirming the necessary orders/notifications, return to the maintenance plan and attempt the action again.
  
  
  
  Adjust Maintenance Plan:
  
  If you need to make changes to the maintenance plan and cannot confirm the calls for some reason, you may need to consider adjusting the maintenance plan or the associated orders/notifications.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or your organization's SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create PM Order), IW32 (Change PM Order), IW41 (Confirm PM Order), and IW29 (Display PM Orders).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address specific issues.
  User Roles: Ensure that you have the necessary authorizations to confirm orders and make changes to maintenance plans.
  
  By following these steps, you should be able to resolve the IP565 error and proceed with your maintenance planning activities in SAP.