How To Fix INV312 - No log entries exist

SAP Error Message - Details

• Message type: E = Error

• Message class: INV - Check for Bill Receipt

• Message number: 312

• Message text: No log entries exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message INV312 - No log entries exist ?

  The SAP error message INV312 "No log entries exist" typically occurs in the context of inventory management or logistics processes, particularly when trying to view logs related to inventory movements, stock transfers, or other related transactions. This message indicates that there are no log entries available for the specific operation or transaction you are trying to access.
  Causes:
  
  No Transactions Recorded: The most common cause is that there have been no transactions or changes made that would generate log entries for the specific inventory operation you are trying to review.
  Log Deletion: Log entries may have been deleted or purged due to system settings or data retention policies.
  Incorrect Selection Criteria: The selection criteria used to retrieve log entries may not match any existing records, such as incorrect date ranges or filters.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view the log entries, leading to the perception that no entries exist.
  
  Solutions:
  
  Check Transaction History: Verify that transactions have indeed been recorded for the inventory operation in question. You can do this by checking the relevant transaction codes (e.g., MB51 for material documents).
  Adjust Selection Criteria: Review and adjust the selection criteria you are using to access the logs. Ensure that the date range and other filters are set correctly.
  Review System Settings: Check if there are any system settings or configurations that might affect log retention. Consult with your SAP Basis or system administrator if necessary.
  User Authorizations: Ensure that you have the appropriate authorizations to view log entries. If not, contact your SAP security team to request the necessary permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the transaction or process you are working with.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you investigate further, such as MB51 (Material Document List), MB03 (Display Material Document), or other inventory-related transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to the INV312 error message. SAP Notes can provide insights into specific bugs or system behavior.
  Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and potentially resolve the INV312 error message in SAP.