How To Fix INV221 - Document set to 'On Hold' (User &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: INV - Check for Bill Receipt

• Message number: 221

• Message text: Document set to 'On Hold' (User &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message INV221 - Document set to 'On Hold' (User &1) ?

  The SAP error message INV221, which states "Document set to 'On Hold' (User &1)," typically indicates that a particular document (such as an invoice or a purchase order) has been placed on hold by a user. This can happen for various reasons, such as discrepancies in the document, pending approvals, or other issues that need to be resolved before the document can proceed in the workflow.
  Causes:
  
  User Action: A user has manually placed the document on hold for review or due to discrepancies.
  Approval Process: The document may require approval from a higher authority before it can be processed further.
  Data Issues: There may be missing or incorrect data in the document that needs to be corrected.
  Business Rules: Certain business rules or validations may trigger the hold status if specific conditions are not met.
  
  Solutions:
  
  Review Document Status: Check the document's status and any associated notes or comments to understand why it was placed on hold.
  Contact the User: Reach out to the user indicated in the error message (User &1) to get clarification on why the document was put on hold.
  Resolve Issues: If there are discrepancies or missing information, correct those issues in the document.
  Approval Workflow: If the document is pending approval, ensure that the necessary approvals are obtained.
  Release the Hold: If you have the necessary permissions, you may be able to manually release the hold on the document after addressing the underlying issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing document statuses, such as FB03 (Display Document), MIRO (Enter Incoming Invoice), or ME23N (Display Purchase Order).
  User Roles and Permissions: Ensure that you have the appropriate roles and permissions to view and modify the document in question.
  SAP Notes: Check for any SAP Notes or documentation related to this error message for additional troubleshooting steps or updates.
  Training and Documentation: Review any internal training materials or documentation that your organization may have regarding document management and workflows in SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.