How To Fix INV067 - Cannot uniquely determine the customer status

INV067 - Overview

• Message type: E = Error

• Message class: INV - Check for Bill Receipt

• Message number: 067

• Message text: Cannot uniquely determine the customer status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message INV067 - Cannot uniquely determine the customer status ?

  The SAP error message INV067, which states "Cannot uniquely determine the customer status," typically occurs in the context of invoice processing or customer account management. This error indicates that the system is unable to identify a unique status for a customer due to conflicting or incomplete data.
  Causes:
  
  Multiple Customer Records: There may be multiple customer records that match the criteria, leading to ambiguity in determining the correct status.
  Incomplete Data: Missing or incomplete information in the customer master data can prevent the system from determining the status.
  Data Inconsistencies: Inconsistencies in the customer data, such as different statuses assigned to the same customer in different contexts (e.g., sales area, company code).
  
  Configuration Issues: Incorrect configuration in the customer status management settings can lead to this error.
  Authorization Issues: Lack of proper authorizations may prevent the system from accessing the necessary data to determine the customer status.
  
  Solutions:
  
  Check Customer Master Data: Review the customer master data for