How To Fix INV069 - Lines were deleted from the log when processing the document

SAP Error Message - Details

• Message type: E = Error

• Message class: INV - Check for Bill Receipt

• Message number: 069

• Message text: Lines were deleted from the log when processing the document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message INV069 - Lines were deleted from the log when processing the document ?

  The SAP error message INV069, which states "Lines were deleted from the log when processing the document," typically occurs in the context of invoice processing or document handling within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Data Inconsistency: The error may occur if there are inconsistencies in the data being processed, such as missing or incorrect information in the invoice or document.
  Document Locking: If the document is being processed by another user or transaction, it may lead to conflicts, resulting in the deletion of lines from the log.
  System Configuration: Incorrect configuration settings in the SAP system related to document processing or invoice management can lead to this error.
  User Authorizations: Insufficient user authorizations to access or modify certain document lines can also trigger this error.
  Technical Issues: Bugs or issues in the SAP system, such as problems with the underlying database or application logic, can lead to unexpected behavior.
  
  Solutions:
  
  Check Document Status: Verify the status of the document being processed. Ensure that it is not locked by another user or transaction.
  Review Data Entries: Check the data entries in the invoice or document for completeness and accuracy. Ensure that all required fields are filled out correctly.
  User Authorizations: Ensure that the user has the necessary authorizations to process the document. If not, contact your SAP security administrator to adjust the permissions.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Configuration Review: Consult with your SAP Basis or functional team to review the configuration settings related to invoice processing and ensure they are set up correctly.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Applying the latest updates can sometimes resolve known issues.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause and test potential solutions without affecting production data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification) or FB60 (Enter Incoming Invoice) to navigate the invoice processing functions.
  SAP Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to SAP documentation for detailed information on invoice processing and error handling.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.