How To Fix INDEXING038 - Exception &1 when calling module SDOK_DOCUSPACE_SEARCH

SAP Error Message - Details

• Message type: E = Error

• Message class: INDEXING - Messages that Occur During Indexing

• Message number: 038

• Message text: Exception &1 when calling module SDOK_DOCUSPACE_SEARCH

What causes this issue?

Exception &v1& when calling module SDOK_DOCUSPACE_SEARCH with document
area &v2& and language &v3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message INDEXING038 - Exception &1 when calling module SDOK_DOCUSPACE_SEARCH ?

  The SAP error message INDEXING038 Exception &1 when calling module SDOK_DOCUSPACE_SEARCH typically indicates an issue related to the document management system (DMS) or the indexing of documents in SAP. This error can occur when the system is unable to retrieve or index documents properly, often due to configuration issues, missing documents, or problems with the underlying database.
  Possible Causes:
  
  Document Not Found: The document you are trying to access may not exist in the specified document space.
  Indexing Issues: There may be issues with the indexing of documents, such as corrupted indexes or incomplete indexing processes.
  Authorization Problems: The user may not have the necessary authorizations to access the document or the document space.
  Configuration Errors: Incorrect configuration settings in the DMS or document space settings can lead to this error.
  Database Issues: Problems with the underlying database, such as connectivity issues or corruption, can also trigger this error.
  
  Solutions:
  
  Check Document Existence: Verify that the document you are trying to access actually exists in the document space.
  Reindex Documents: If indexing issues are suspected, you may need to reindex the documents. This can often be done through transaction codes related to DMS or by using specific SAP tools for reindexing.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document and the document space. You can check this in the user roles and authorizations.
  Configuration Review: Review the configuration settings for the document management system and the specific document space to ensure they are set up correctly.
  Check Database Health: Investigate the health of the database. Look for any connectivity issues or errors in the database logs that might indicate a problem.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCDO (for document management) and SCDO_INDEX (for indexing).
  SAP Documentation: Review SAP documentation related to DMS and indexing for more detailed troubleshooting steps.
  Support Community: Consider reaching out to the SAP Community or SAP Support for additional assistance if the issue persists.
  
  If the problem continues after trying these solutions, it may be necessary to engage with SAP support for more in-depth troubleshooting.