How To Fix IM812 - Update termination during delete QMSM (task)

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 812

• Message text: Update termination during delete QMSM (task)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IM812 - Update termination during delete QMSM (task) ?

  The SAP error message IM812 indicates that there was an update termination during the deletion of a Quality Management System Message (QMSM) task. This error typically occurs in the context of Quality Management (QM) processes when the system encounters an issue while trying to delete a task related to a quality notification or similar object.
  Causes:
  
  Database Locking Issues: The task may be locked by another process or user, preventing the deletion.
  Inconsistent Data: There may be inconsistencies in the database that prevent the update from completing successfully.
  Authorization Issues: The user may not have the necessary authorizations to delete the task.
  Custom Code or Enhancements: Custom code or enhancements in the system may interfere with the standard deletion process.
  System Configuration: Incorrect configuration settings in the Quality Management module may lead to issues during task deletion.
  
  Solutions:
  
  Check for Locks: Use transaction code SM12 to check for any locks on the task. If a lock is found, you may need to wait for it to be released or contact the user who holds the lock.
  Review Update Logs: Use transaction code SM21 to check the system logs for any related error messages that could provide more context on the update termination.
  Check Authorizations: Ensure that the user attempting to delete the task has the necessary authorizations. You can use transaction code SU53 to analyze authorization issues.
  Consistency Check: Run a consistency check on the relevant tables using transaction code SE11 or SE14 to identify and resolve any inconsistencies.
  Debugging: If the issue persists, consider debugging the deletion process to identify any custom code or enhancements that may be causing the problem.
  Contact SAP Support: If none of the above solutions resolve the issue, consider reaching out to SAP support for further assistance, especially if this is a recurring problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (Lock Entries), SM21 (System Log), SU53 (Authorization Check), and SE11 (Data Dictionary).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Documentation: Review the SAP documentation related to Quality Management and task management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the IM812 error effectively.