How To Fix IM811 - Update termination during update QMSM (task)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IM - Maintenance notifications

  • Message number: 811

  • Message text: Update termination during update QMSM (task)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message IM811 - Update termination during update QMSM (task) ?

    The SAP error message IM811 indicates that there was an update termination during the processing of a task in the QMSM (Quality Management System Management) module. This error typically occurs when there is an issue with the update process, which can be caused by various factors. Below are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Database Lock Issues: The update may fail if there are locks on the database tables that the update process is trying to access.
    2. Data Inconsistencies: If there are inconsistencies in the data being processed, it can lead to an update termination.
    3. Custom Code Issues: If there are custom enhancements or modifications in the QMSM process, they may not be functioning correctly.
    4. System Resource Limitations: Insufficient memory or other system resources can lead to update failures.
    5. Transport Issues: If there are issues with transport requests related to the QMSM module, it can cause update terminations.

    Solutions:

    1. Check Update Logs: Use transaction code SM13 to check the update logs for more details on the error. This can provide insights into what caused the termination.
    2. Analyze Short Dumps: Use transaction code ST22 to check for any short dumps that occurred around the same time as the error. This can help identify the root cause.
    3. Review Lock Entries: Use transaction code SM12 to check for any lock entries that might be causing the issue. If necessary, release the locks.
    4. Check Custom Code: If there are custom enhancements, review the code for any potential issues or errors that could be causing the update to fail.
    5. System Resources: Monitor system resources (memory, CPU, etc.) to ensure that the system is not under heavy load. If necessary, optimize performance or increase resources.
    6. Reprocess the Update: If the issue is resolved, you may need to reprocess the update. This can be done through transaction SM14.
    7. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.

    Related Information:

    • Transaction Codes:
      • SM13: Update Records
      • ST22: Dump Analysis
      • SM12: Display and Delete Lock Entries
      • SM14: Update Management
    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and any relevant information to help diagnose the issue.

    By following these steps, you should be able to identify and resolve the IM811 error in your SAP system.

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