How To Fix IM809 - Update termination during delete QMMA (activity)

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 809

• Message text: Update termination during delete QMMA (activity)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IM809 - Update termination during delete QMMA (activity) ?

  The SAP error message IM809 indicates that there was an update termination during the deletion of a Quality Management (QM) record in the QMMA table. This typically occurs when there is an issue with the update process, which can be caused by various factors. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Database Locking Issues: The record you are trying to delete may be locked by another process or user, preventing the update from completing.
  Data Integrity Issues: There may be inconsistencies or integrity issues in the data that prevent the deletion from being processed correctly.
  Custom Code or Enhancements: If there are custom programs, user exits, or enhancements that interact with the QMMA table, they may be causing the update to fail.
  System Configuration: Incorrect configuration settings in the Quality Management module could lead to issues during the deletion process.
  Transport Issues: If the system has recently undergone a transport that included changes to the QM module, it may have introduced errors.
  
  Solutions:
  
  Check for Locks: Use transaction code SM12 to check for any locks on the QMMA table. If you find any locks, you may need to wait for them to be released or contact the user who holds the lock.
  Review Update Logs: Use transaction code SM21 to check the system log for any related error messages that could provide more context about the update termination.
  Analyze Short Dumps: Use transaction code ST22 to check for any short dumps that occurred around the time of the error. This can provide insights into what went wrong during the update process.
  Check Custom Code: If there are any custom developments related to the QM module, review them for potential issues that could be causing the update termination.
  Data Consistency Check: Run transaction code QC20 to check for data consistency in the Quality Management module. This can help identify any issues with the data that may be causing the error.
  Reconfigure Settings: If you suspect configuration issues, review the settings in the Quality Management module to ensure they are correct.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with the error message details and any logs or dumps you have collected.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (Lock Entries), SM21 (System Log), ST22 (Dump Analysis), and QC20 (Quality Management Data Consistency Check).
  SAP Notes: Search for SAP Notes related to the IM809 error message in the SAP Support Portal. There may be specific notes addressing known issues or providing patches.
  Documentation: Review SAP documentation related to Quality Management and the QMMA table to understand its structure and the implications of deleting records.
  
  By following these steps, you should be able to diagnose and resolve the IM809 error effectively.