How To Fix IM783 - A sales order is already active in the creation of a quotation

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 783

• Message text: A sales order is already active in the creation of a quotation

What causes this issue?

A sales order is already active in the current service processing. At
present, you can only edit this document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Save the current processing. You can then perform the required
function.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM783 - A sales order is already active in the creation of a quotation ?

  The SAP error message IM783 indicates that a sales order is already active when you are trying to create a quotation. This typically occurs in scenarios where the system detects that a sales order exists for the same customer and material combination, which prevents the creation of a new quotation for that combination.
  Cause:
  
  Existing Sales Order: The primary cause of this error is that there is already an active sales order for the same customer and material. The system does not allow the creation of a quotation if a sales order is already in place.
  Data Entry Issues: There may be a mistake in the data entry, such as incorrect customer or material number, leading to the system identifying an existing order.
  System Configuration: Certain configurations in the SAP system may restrict the creation of quotations if there are active sales orders.
  
  Solution:
  
  
  Check Existing Sales Orders: 
  
  Use transaction code VA03 (Display Sales Order) to check if there is an existing sales order for the customer and material combination you are trying to quote.
  If you find an active sales order, you may need to either modify that order or create a new quotation based on that order.
  
  
  
  Review Quotation Process:
  
  If you need to create a quotation for a different scenario, ensure that the customer and material combination is correct and does not conflict with existing sales orders.
  
  
  
  Consult with Your Team:
  
  If you believe that the sales order should not prevent the creation of a quotation, consult with your sales or SAP support team to review the business process and system configuration.
  
  
  
  System Configuration:
  
  If necessary, review the configuration settings in the SAP system related to sales order and quotation processes. This may require the assistance of an SAP consultant or administrator.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  VA01 - Create Sales Order
  VA02 - Change Sales Order
  VA03 - Display Sales Order
  VA21 - Create Quotation
  VA22 - Change Quotation
  VA23 - Display Quotation
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling sales orders and quotations.
  
  
  Documentation: Review SAP documentation or user manuals related to sales order and quotation processes for further insights.
  
  
  By following these steps, you should be able to resolve the IM783 error and proceed with your sales processes in SAP.