How To Fix IM706 - Customer number &1 does not exist


IM706 - Overview

  • Message type: E = Error

  • Message class: IM - Maintenance notifications

  • Message number: 706

  • Message text: Customer number &1 does not exist

  • Show details Hide details
  • What causes this issue?

    You entered a number for a customer that does not exist in the system.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Check your entry. If you made the wrong entry by mistake, overtype the
    field with correct number. If you do not know the correct number,
    select the desired customer number using the possible entries function
    to help you.

    Error message extract from SAP system. Copyright SAP SE.


IM706 - Details

  • The SAP error message IM706 ("Customer number &1 does not exist") typically occurs when you are trying to process a transaction or access data related to a customer that the system cannot find in the database. This can happen for several reasons:
    Causes:
    
    Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
    Customer Not Created: The customer may not have been created in the system yet.
    Customer Deactivation: The customer might have been deactivated or marked for deletion.
    Data Synchronization Issues: If your SAP system is integrated with other systems, there may be synchronization issues leading to missing customer data.
    Authorization Issues: The user may not have the necessary permissions to view or access the customer data.
    
    Solutions:
    
    Verify Customer Number: Double-check the customer number you are entering for any typos or errors.
    Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to verify if the customer exists

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