How To Fix IM573 - At lesat one incorrect cause exists in the template message


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IM - Maintenance notifications

  • Message number: 573

  • Message text: At lesat one incorrect cause exists in the template message

  • Show details Hide details
  • What causes this issue?

    At least one item of the template notification contains errors. The
    cause could be, for example, that the code entered in the item is not
    active.

    System Response

    The system terminates the creation of the notification with template.

    How to fix this error?

    Check why the template notification contains errors and, if necessary,
    correct them.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IM573 - At lesat one incorrect cause exists in the template message ?

    The SAP error message IM573, which states "At least one incorrect cause exists in the template message," typically occurs in the context of maintenance management or when dealing with notifications and work orders in SAP. This error indicates that there is an issue with the cause codes or the template used for creating notifications or work orders.

    Causes:

    1. Incorrect Cause Code: The cause code entered in the notification or work order does not exist or is not valid in the system.
    2. Missing Configuration: The cause codes may not be properly configured in the system, or the relevant configuration settings may be missing.
    3. Template Issues: The template used for creating the notification or work order may have been modified or corrupted, leading to invalid entries.
    4. Authorization Issues: The user may not have the necessary authorizations to access certain cause codes or templates.

    Solutions:

    1. Verify Cause Codes: Check the cause codes being used in the notification or work order. Ensure that they are valid and exist in the system.
    2. Review Configuration: Go to the configuration settings for cause codes in the SAP system (transaction code SPRO) and ensure that all necessary cause codes are defined and active.
    3. Check Template Settings: If a template is being used, review the template settings to ensure that all required fields are correctly filled out and that the template is not corrupted.
    4. User Authorizations: Ensure that the user has the necessary authorizations to access and use the cause codes and templates. This may involve checking user roles and permissions.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related configuration settings.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like IW21 (Create Notification), IW22 (Change Notification), or IW23 (Display Notification) to troubleshoot the issue.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.

    By following these steps, you should be able to identify and resolve the issue causing the IM573 error message in SAP.

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