How To Fix IM572 - At least one incorrect action exists in the template message


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IM - Maintenance notifications

  • Message number: 572

  • Message text: At least one incorrect action exists in the template message

  • Show details Hide details
  • What causes this issue?

    At least one item of the template notification contains errors. The
    cause could be, for example, that the code entered in the item is not
    active.

    System Response

    The system terminates the creation of the notification with template.

    How to fix this error?

    Check why the template notification contains errors and, if necessary,
    correct them.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IM572 - At least one incorrect action exists in the template message ?

    The SAP error message IM572, which states "At least one incorrect action exists in the template message," typically occurs in the context of using the SAP system for managing messages, notifications, or workflows. This error indicates that there is an issue with the configuration or content of a message template that is being used in the system.

    Causes:

    1. Incorrect Action Configuration: The message template may reference actions that are not correctly defined or do not exist in the system.
    2. Missing Parameters: Required parameters for the actions defined in the template may be missing or incorrectly specified.
    3. Incompatible Action Types: The actions defined in the template may not be compatible with the context in which they are being used.
    4. Authorization Issues: The user may not have the necessary authorizations to execute certain actions defined in the template.
    5. System Bugs or Inconsistencies: There may be bugs or inconsistencies in the SAP system that affect the processing of message templates.

    Solutions:

    1. Check Action Definitions: Review the actions defined in the message template to ensure they are correctly configured and exist in the system.
    2. Validate Parameters: Ensure that all required parameters for the actions are provided and correctly formatted.
    3. Review Compatibility: Check if the actions are compatible with the context in which the message template is being used.
    4. Authorization Check: Verify that the user has the necessary authorizations to perform the actions defined in the template.
    5. Debugging: If the issue persists, consider using debugging tools in SAP to trace the execution and identify where the error occurs.
    6. Consult Documentation: Refer to SAP documentation or help resources for guidance on configuring message templates and actions.
    7. Contact SAP Support: If the problem cannot be resolved, consider reaching out to SAP support for assistance, especially if it appears to be a system bug.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder) or SOST (SAPconnect Send Requests) that may help in managing workflows and messages.
    • SAP Notes: Check for any SAP Notes related to the IM572 error message, as they may provide specific fixes or workarounds.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the issue causing the IM572 error in your SAP system.

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