How To Fix IM302 - Error in print control

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 302

• Message text: Error in print control

What causes this issue?

The control tables for printing PM notifications are not correct.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM302 - Error in print control ?

  The SAP error message IM302, which indicates "Error in print control," typically occurs when there is an issue with the printing configuration or the print job itself in the SAP system. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be available.
  Output Device Settings: The output device settings may be incorrect or not properly defined in the SAP system.
  Network Issues: There may be network connectivity problems between the SAP system and the printer.
  Driver Issues: The printer driver may not be installed correctly or may be incompatible with the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to print.
  Spool Request Problems: There may be issues with the spool request, such as it being deleted or not processed correctly.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the printer is defined and active.
  
  
  
  Verify Output Device Settings:
  
  Check the settings for the output device in SPAD, including the device type, host spool access method, and other parameters.
  Ensure that the output device is set up correctly for the type of document you are trying to print.
  
  
  
  Test Printer Connectivity:
  
  Use the test print functionality in SPAD to check if the printer is reachable and functioning correctly.
  Ensure that the printer is powered on and connected to the network.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to execute print jobs. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Review Spool Requests:
  
  Check the spool requests in transaction SP01 to see if there are any errors or issues with the specific print job.
  If the spool request is in an error state, try to delete it and re-initiate the print job.
  
  
  
  Update Printer Drivers:
  
  Ensure that the correct and latest printer drivers are installed on the server where the SAP system is running.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to the IM302 error.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SU53: Authorization Check
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on printer configuration and troubleshooting print issues.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP Basis team or SAP support for further assistance.