How To Fix IM301 - Check print control, return code &

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 301

• Message text: Check print control, return code &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IM301 - Check print control, return code & ?

  The SAP error message IM301, which states "Check print control, return code &," typically relates to issues with the print control settings in the SAP system. This error can occur in various contexts, such as when trying to print documents or reports.
  Cause:
  
  Print Control Settings: The error often arises due to incorrect or missing print control settings in the SAP system. This can include issues with the output device configuration or the print parameters.
  Output Device Issues: The specified output device may not be correctly configured, may be offline, or may not be available in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the print functionality or the specific output device.
  Network Issues: If the output device is a network printer, there may be connectivity issues preventing the print job from being sent.
  Incorrect Print Parameters: The print parameters specified in the print request may be incorrect or incompatible with the output device.
  
  Solution:
  
  
  Check Output Device Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the device is correctly set up and is active.
  
  
  
  Verify Print Control Settings:
  
  Check the print control settings in the relevant transaction or program. Ensure that the correct output type and parameters are being used.
  
  
  
  Test the Output Device:
  
  Use the test function in SPAD to print a test page to the output device to ensure it is functioning correctly.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to print. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Review Print Parameters:
  
  Ensure that the print parameters (like number of copies, page format, etc.) are correctly set and compatible with the output device.
  
  
  
  Check Network Connectivity:
  
  If the printer is a network printer, ensure that there are no network issues preventing communication with the printer.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SU01: User Maintenance
  SP01: Spool Request Overview
  
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on print control and output device configuration.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.