How To Fix IM304 - Termination while printing notification

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 304

• Message text: Termination while printing notification

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

For some reason, the system was unable to carry out the print program in
full.

How to fix this error?

Try printing the notification once more. If the program cancels again
contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM304 - Termination while printing notification ?

  The SAP error message IM304, which indicates "Termination while printing notification," typically occurs when there is an issue with the printing process of a notification in the SAP system. This can be due to various reasons, including configuration issues, printer settings, or problems with the underlying data.
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system, or the printer settings may not match the requirements of the print job.
  Output Device Problems: The output device (printer) may be offline, not available, or not properly connected.
  Data Issues: There may be issues with the data being printed, such as missing fields or incorrect formatting.
  Authorization Issues: The user may not have the necessary authorizations to print notifications.
  SAP Kernel or Software Bugs: There may be bugs in the SAP kernel or the specific version of the software being used.
  Memory Issues: Insufficient memory or resources on the server or client side can lead to termination during printing.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Ensure that the printer is correctly configured in the SAP system (transaction SPAD).
  Verify that the output device is set up correctly and is active.
  
  
  
  Test the Printer:
  
  Use the transaction SP01 to check the spool requests and see if there are any errors related to the printer.
  Test printing from other transactions to confirm that the printer is functioning correctly.
  
  
  
  Review Notification Data:
  
  Check the notification data for completeness and correctness. Ensure that all required fields are filled out properly.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to print notifications. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Update SAP Kernel:
  
  If the issue persists, consider updating the SAP kernel or applying relevant patches that may address known bugs.
  
  
  
  Monitor System Resources:
  
  Check the system resources (memory, CPU) to ensure that there are no bottlenecks affecting the printing process.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue cannot be resolved internally, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SPAD (Spool Administration), SP01 (Spool Request), SU53 (Authorization Check).
  SAP Notes: Regularly check for SAP Notes related to printing issues and error messages for updates and fixes.
  Documentation: Review SAP documentation for printing and output management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the cause of the IM304 error message in your SAP system.