How To Fix IM267 - Notification is completed -> can only be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 267

• Message text: Notification is completed -> can only be displayed

What causes this issue?

You are trying to change a notification that has been completed. If a
notification has the status <ZH>completed</>, you can no longer change
it.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you still want to make changes, you must first put the notification
back in process again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM267 - Notification is completed -> can only be displayed ?

  The SAP error message IM267 ("Notification is completed -> can only be displayed") typically occurs when you attempt to make changes to a maintenance notification that has already been completed. In SAP, once a notification is marked as completed, it is locked for further modifications to ensure data integrity and to reflect the status of the maintenance process accurately.
  Cause:
  
  Notification Status: The primary cause of this error is that the notification you are trying to edit has a status of "Completed." This means that all necessary actions related to the notification have been finalized, and the system prevents any further changes.
  User Permissions: In some cases, user permissions may restrict the ability to change notifications, but this is less common for completed notifications.
  
  Solution:
  
  View Only: If you need to review the details of the notification, you can do so in display mode. You will not be able to make any changes to the notification.
  Reopen Notification: If you need to make changes to a completed notification, you may need to reopen it. This typically requires:
  
  Changing the status of the notification back to a modifiable state (e.g., "In Process" or "New"). This can usually be done by a user with the appropriate permissions or by a supervisor.
  Depending on your organization's policies, you may need to create a new notification or follow a specific process to handle completed notifications.
  
  
  Consult Documentation: Check your organization's SAP documentation or guidelines for handling completed notifications, as there may be specific procedures in place.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) to manage notifications.
  User Roles: Ensure that you have the necessary roles and permissions to perform actions on notifications. If you are unsure, consult your SAP administrator.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to notifications and their statuses.
  
  If you continue to face issues or if the notification needs to be modified for a valid reason, it may be best to consult with your SAP support team or system administrator for further assistance.