How To Fix IM264 - New entry not possible, since notification already completed

IM264 - Overview

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 264

• Message text: New entry not possible, since notification already completed

What causes this issue?

The notification has already been completed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To create new entries you must set the notification status to "in
process" again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM264 - New entry not possible, since notification already completed ?

  The SAP error message IM264 ("New entry not possible, since notification already completed") typically occurs in the context of maintenance notifications or work orders in the SAP system. This error indicates that you are trying to add a new entry (such as a follow-up action or a new item) to a notification that has already been marked as completed. 
  
  Cause:
  
  Notification Status: The primary cause of this error is that the notification you are trying to modify has a status that indicates it is completed. In SAP, once a notification is completed, it is generally locked for further changes to ensure data integrity.
  System Configuration: Certain configurations in the SAP system may restrict changes to completed notifications, depending on the business processes defined by the organization.
  
  
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Check Notification Status: Verify the status of the notification. If it is indeed completed, you will not be