How To Fix IM041 - System: error when reading notification category table. Key: &

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 041

• Message text: System: error when reading notification category table. Key: &

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_SYS OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM041 - System: error when reading notification category table. Key: & ?

  The SAP error message IM041, which states "System: error when reading notification category table. Key: &," typically indicates that there is an issue with the notification category configuration in the SAP system. This error can occur in various modules, particularly in Plant Maintenance (PM) or Customer Service (CS), where notifications are used to track issues or requests.
  Cause:
  
  Missing or Inactive Notification Category: The notification category specified in the system may not exist or may be inactive.
  Authorization Issues: The user may not have the necessary authorizations to access the notification category table.
  Data Corruption: There may be corruption in the database table that stores notification categories.
  Configuration Issues: The configuration settings for notification categories may not be set up correctly.
  Transport Issues: If the system has recently undergone a transport, the notification category data may not have been transported correctly.
  
  Solution:
  
  
  Check Notification Category:
  
  Go to the transaction code SPRO and navigate to the relevant configuration for notification categories.
  Verify that the notification category you are trying to use exists and is active.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the notification category. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Database Consistency Check:
  
  Run a consistency check on the database tables related to notification categories. You can use transaction SE11 to check the table structure and data.
  
  
  
  Review Configuration:
  
  Review the configuration settings for notifications in the relevant module (PM/CS) to ensure everything is set up correctly.
  
  
  
  Transport Request:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO (Customizing)
  SE11 (Data Dictionary)
  SU53 (Authorization Check)
  
  
  Tables: 
  
  The relevant table for notification categories is usually TQ80 (Notification Categories).
  
  
  Documentation: 
  
  Review SAP documentation related to notification management in PM/CS for additional insights on configuration and usage.
  
  
  
  By following these steps, you should be able to identify and resolve the cause of the IM041 error in your SAP system.