How To Fix ILM_STOR_WD011 - Call of HTTP request with method &1 ended with error return code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_WD - ILM Storage: WebDAV Message Class

• Message number: 011

• Message text: Call of HTTP request with method &1 ended with error return code &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_WD011 - Call of HTTP request with method &1 ended with error return code &2 ?

  The SAP error message ILM_STOR_WD011 indicates that there was an issue with an HTTP request made during the execution of an Information Lifecycle Management (ILM) process. The error message specifies that the HTTP request ended with an error return code, which can provide insight into the nature of the problem.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Network Issues: There may be connectivity problems between the SAP system and the external service or storage system being accessed via HTTP.
  Incorrect Configuration: The HTTP request may be misconfigured, such as incorrect URLs, authentication issues, or missing parameters.
  Service Unavailability: The external service or storage system may be down or not reachable at the time of the request.
  Authorization Issues: The user or service account making the HTTP request may not have the necessary permissions to access the external service.
  Timeouts: The request may be timing out due to slow response times from the external service.
  
  Solution:
  To resolve the ILM_STOR_WD011 error, you can take the following steps:
  
  Check Network Connectivity: Ensure that the SAP system can reach the external service. You can use tools like ping or telnet to test connectivity.
  Review Configuration: Verify the configuration settings for the HTTP request in the ILM settings. Check the URL, authentication details, and any required parameters.
  Check Service Status: Confirm that the external service or storage system is up and running. You may need to contact the service provider if it is down.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  Test the HTTP Request: If possible, use a tool like Postman or curl to manually test the HTTP request outside of SAP to see if it succeeds or fails.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the HTTP request in the SAP configuration.
  Check Authorization: Ensure that the user or service account has the necessary permissions to access the external service.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for ILM and HTTP communication to ensure that all configurations are set up correctly.
  Community Forums: Consider searching or posting on SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the ILM_STOR_WD011 error.