How To Fix ILM_STOR_WD008 - Communication error occurred during send

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_WD - ILM Storage: WebDAV Message Class

• Message number: 008

• Message text: Communication error occurred during send

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_WD008 - Communication error occurred during send ?

  The SAP error message ILM_STOR_WD008 indicates that a communication error occurred during a send operation, typically related to the Information Lifecycle Management (ILM) component in SAP. This error can arise in various scenarios, such as when trying to send data to an external storage system or during the archiving process.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external storage or ILM system.
  Configuration Errors: Incorrect configuration settings in the ILM or archiving settings can lead to communication failures.
  Service Availability: The external storage service may be down or not reachable.
  Authorization Issues: The user or service account may not have the necessary permissions to perform the operation.
  Timeouts: The operation may be timing out due to long processing times or large data volumes.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can communicate with the external storage system. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Verify the configuration settings in the ILM and archiving settings. Ensure that all parameters are correctly set up.
  Check Service Status: Confirm that the external storage service is up and running. If it is down, you may need to contact the service provider or your IT department.
  Review Authorization: Ensure that the user or service account has the necessary permissions to perform the operation. Check roles and authorizations in the SAP system.
  Increase Timeout Settings: If the operation is timing out, consider increasing the timeout settings in the relevant configuration.
  Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide additional context.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
  Documentation: Refer to the official SAP documentation for ILM and archiving processes for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to diagnose and resolve the ILM_STOR_WD008 error effectively.