How To Fix ILM_STOR_MISC173 - Connection test to external SRS with destination '&1' was not successful

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_MISC -

• Message number: 173

• Message text: Connection test to external SRS with destination '&1' was not successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_MISC173 - Connection test to external SRS with destination '&1' was not successful ?

  The SAP error message ILM_STOR_MISC173 indicates that there was an unsuccessful connection test to an external Storage Retrieval System (SRS) with a specified destination. This error typically arises in the context of Information Lifecycle Management (ILM) when the system is trying to connect to an external storage system for archiving or data retrieval purposes.
  Causes:
  
  Incorrect Destination Configuration: The destination specified in the error message may not be correctly configured in the SAP system.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the external SRS.
  Authentication Problems: The credentials used to connect to the external SRS may be incorrect or have insufficient permissions.
  SRS Availability: The external SRS may be down or not reachable due to maintenance or other issues.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the external SRS.
  
  Solutions:
  
  
  Check Destination Configuration:
  
  Go to transaction SM59 in SAP.
  Verify the configuration of the RFC destination specified in the error message.
  Ensure that the connection type, target host, and service are correctly set.
  
  
  
  Test Connection:
  
  In transaction SM59, select the destination and use the "Connection Test" button to check if the connection can be established successfully.
  
  
  
  Review Network Settings:
  
  Ensure that there are no network issues preventing access to the external SRS.
  Check if the SAP server can ping the external SRS.
  
  
  
  Verify Credentials:
  
  Ensure that the user credentials used for the connection are correct and have the necessary permissions to access the external SRS.
  
  
  
  Check SRS Status:
  
  Confirm that the external SRS is up and running and is not undergoing maintenance.
  
  
  
  Firewall and Security Settings:
  
  Check firewall settings to ensure that the necessary ports are open for communication between the SAP system and the external SRS.
  
  
  
  Consult Logs:
  
  Review the application logs (transaction SLG1) for more detailed error messages that may provide additional context for the connection failure.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation on ILM and external storage systems for specific configuration guidelines.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the ILM_STOR_MISC173 error message.