How To Fix ILM_STOR_MISC172 - SRS is not installed locally on system &1(&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_MISC -

• Message number: 172

• Message text: SRS is not installed locally on system &1(&2)

What causes this issue?

The Storage and Retention Services (SRS) is accessed remotely with RFC
destination &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

We recommend that you install the SRS locally. Perform the following
steps:
1. In <LS>Archive Administration </>(transaction <LS>SARA</>) under
<LS>Customizing</> -> <LS>Cross-Archiving Object Customizing</> choose
<LS>Technical Settings</>.
2. Set <LS>ILM Store Service </>to <LS>Local</>.
3. Set up the SRS.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_MISC172 - SRS is not installed locally on system &1(&2) ?

  The SAP error message ILM_STOR_MISC172 indicates that the Storage Retrieval Service (SRS) is not installed locally on the specified system. This error typically arises in the context of Information Lifecycle Management (ILM) when the system is trying to access or manage archived data but cannot find the necessary components to do so.
  Cause:
  
  SRS Not Installed: The primary cause of this error is that the Storage Retrieval Service (SRS) is not installed on the SAP system where the error is occurring.
  Configuration Issues: There may be configuration issues or misalignments between the ILM settings and the SRS installation.
  System Landscape: The error may also occur if the system is part of a landscape where the SRS is expected to be installed on a different system, but the local system is not configured to access it.
  
  Solution:
  
  
  Install SRS: 
  
  If the SRS is not installed, you will need to install it on the local system. This typically involves using the SAP Software Logistics tools to add the necessary components.
  Refer to the SAP documentation for the specific version you are using to ensure you follow the correct installation procedures.
  
  
  
  Check Configuration:
  
  Verify the configuration settings in the ILM settings to ensure that they point to the correct SRS instance.
  Check transaction codes like ILM or SRS to review the configuration.
  
  
  
  System Landscape Configuration:
  
  If your landscape is set up such that the SRS is supposed to be accessed from another system, ensure that the local system is correctly configured to communicate with that SRS.
  This may involve setting up RFC connections or ensuring that the necessary authorizations are in place.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  Documentation: Review the official SAP documentation for ILM and SRS for detailed installation and configuration instructions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ILM, SRS, and SARA for archiving and ILM management.
  System Requirements: Ensure that your system meets all prerequisites for installing and running the SRS.
  
  By following these steps, you should be able to resolve the ILM_STOR_MISC172 error and ensure that your SAP system can properly manage archived data.