How To Fix ILM_STOR_MISC036 - ICF service user '&1': not of type "Service" user

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_MISC -

• Message number: 036

• Message text: ICF service user '&1': not of type "Service" user

What causes this issue?

The user &V1& assigned to an ICF service is not of type "Service" user.
For security reasons<(>,<)> the ICF user must be of the type "Service"
user.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Go to user maintenance (transaction <LS>SU01</>) and perform the
following:
a) Change the user type of the existing user
OR
b) Create a new user and assign it to the ICF service
OR
c) Choose an existing service user that <ZH>can</> be used for the ICF
service.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_MISC036 - ICF service user '&1': not of type "Service" user ?

  The SAP error message ILM_STOR_MISC036 indicates that the ICF (Internet Communication Framework) service user specified is not of the type "Service" user. This error typically arises in the context of SAP Information Lifecycle Management (ILM) when trying to access or configure an ICF service that requires a specific type of user for authentication.
  Cause:
  The primary cause of this error is that the user specified in the error message is not configured as a "Service" user in the SAP system. In SAP, a "Service" user is a special type of user that is intended for background processing and system-to-system communication, and it has specific attributes that differentiate it from regular dialog users.
  Solution:
  To resolve this error, you need to ensure that the user specified in the error message is correctly configured as a "Service" user. Here are the steps to do this:
  
  
  Check User Type:
  
  Go to transaction SU01 (User Maintenance).
  Enter the user ID mentioned in the error message and click on the "Display" button.
  Check the user type in the "Logon Data" tab. It should be set to "Service".
  
  
  
  Change User Type:
  
  If the user is not set as a "Service" user, you can change it:
  
  Click on the "Change" button.
  In the "Logon Data" tab, change the user type to "Service".
  Save the changes.
  
  
  
  
  
  Assign Necessary Roles:
  
  Ensure that the service user has the necessary authorizations and roles assigned to perform the required actions in the ILM context.
  
  
  
  Check ICF Service Configuration:
  
  Go to transaction SICF (Maintain Services).
  Find the relevant ICF service and ensure that it is activated and properly configured.
  
  
  
  Test the Configuration:
  
  After making the changes, test the functionality that was causing the error to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  ICF Services: ICF services are used for web-based communication in SAP. They can be configured to allow access to various functionalities via HTTP/S.
  Service Users: Service users are typically used for background jobs, system integrations, and other automated processes. They do not require a password for logon and are not intended for interactive user sessions.
  Authorization Issues: If the user is correctly set as a "Service" user but you still encounter issues, check for authorization problems that may prevent the user from accessing the required services.
  
  If you continue to experience issues after following these steps, consider consulting SAP support or your system administrator for further assistance.