How To Fix ILM_STOR_MBC461 - Communication error occurred during send

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_MBC - ILM Store: MBC Message Class

• Message number: 461

• Message text: Communication error occurred during send

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_MBC461 - Communication error occurred during send ?

  The SAP error message ILM_STOR_MBC461 indicates that a communication error occurred during a send operation, typically related to the Information Lifecycle Management (ILM) component in SAP. This error can arise in various scenarios, such as when trying to send data to an external storage system or during the archiving process.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external storage or ILM system.
  Configuration Errors: Incorrect configuration settings in the ILM or archiving settings can lead to communication failures.
  Service Availability: The external storage service may be down or not reachable.
  Timeouts: The operation may be timing out due to long processing times or heavy load on the system.
  Authorization Issues: The user or service account may not have the necessary permissions to perform the operation.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can communicate with the external storage system. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Verify the configuration settings in the ILM and archiving settings. Ensure that all parameters are correctly set up.
  Check Service Status: Confirm that the external storage service is up and running. If it is down, you may need to contact the service provider or your IT department.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings in the relevant configuration.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to perform the operation. You may need to consult with your SAP security team.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for ILM and archiving processes to ensure that all steps are being followed correctly.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.