How To Fix ILM_STOR_MBC460 - Session timeout occured

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_MBC - ILM Store: MBC Message Class

• Message number: 460

• Message text: Session timeout occured

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_MBC460 - Session timeout occured ?

  The SAP error message ILM_STOR_MBC460, which indicates that a session timeout has occurred, typically arises in the context of Information Lifecycle Management (ILM) when a user session exceeds the allowed time limit for processing a request. This can happen during operations that involve long-running transactions, such as archiving or data retrieval.
  Causes:
  
  Long Processing Time: The operation being performed takes longer than the session timeout setting.
  Network Issues: Intermittent network connectivity problems can lead to session timeouts.
  System Load: High system load or resource contention can slow down processing, leading to timeouts.
  Configuration Settings: The session timeout settings in the SAP system may be configured too low for the operations being performed.
  
  Solutions:
  
  
  Increase Session Timeout:
  
  You can increase the session timeout settings in the SAP system. This can be done by adjusting the parameters in the profile settings (e.g., rdisp/gui_auto_logout).
  To change this, you can use transaction RZ10 to modify the instance profile and set a higher value for the timeout.
  
  
  
  Optimize Processes:
  
  Review and optimize the processes that are causing the timeout. This may involve breaking down large operations into smaller batches or improving the performance of the underlying database queries.
  
  
  
  Check Network Stability:
  
  Ensure that the network connection is stable and that there are no interruptions that could lead to session drops.
  
  
  
  Monitor System Performance:
  
  Use transaction ST03N or ST06 to monitor system performance and identify any bottlenecks that may be causing delays.
  
  
  
  User Training:
  
  If users are not aware of the timeout limits, provide training on how to manage their sessions effectively, such as saving work frequently or avoiding long idle times.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on session management.
  Documentation: Review the official SAP documentation for ILM and session management to understand best practices and configuration options.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By addressing the root causes and implementing the suggested solutions, you should be able to mitigate the occurrence of the ILM_STOR_MBC460 session timeout error.