How To Fix ILM_STOR_MBC032 - Message Back Communication is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_MBC - ILM Store: MBC Message Class

• Message number: 032

• Message text: Message Back Communication is not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_MBC032 - Message Back Communication is not allowed ?

  The SAP error message ILM_STOR_MBC032, which states "Back Communication is not allowed," typically occurs in the context of Information Lifecycle Management (ILM) when there is an attempt to perform a back communication operation that is not permitted by the system's configuration or business rules.
  Cause:
  
  Configuration Settings: The system may be configured to disallow back communication for certain types of data or processes. This is often a safeguard to maintain data integrity and compliance with legal or business requirements.
  Data State: The data you are trying to communicate back may be in a state that does not allow for modifications or updates. For example, if the data has already been archived or is in a closed period.
  User Permissions: The user attempting the operation may not have the necessary permissions to perform back communication.
  Process Restrictions: Certain business processes may inherently restrict back communication to prevent inconsistencies or errors in data handling.
  
  Solution:
  
  Check Configuration: Review the ILM configuration settings to ensure that back communication is allowed for the specific data or process you are working with. This may involve checking ILM policies and settings in the SAP system.
  Data Status: Verify the status of the data you are trying to communicate back. If it is archived or in a closed state, you may need to follow the appropriate procedures to unarchive or reopen the data, if permissible.
  User Authorization: Ensure that the user has the necessary authorizations to perform the back communication. This may involve checking roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling back communication in your version of SAP. This may provide insights into any additional restrictions or requirements.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  ILM Policies: Understanding the ILM policies in your organization can help clarify what types of data can be communicated back and under what circumstances.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches that could resolve the issue.
  Training and Documentation: Ensure that users are trained on the ILM processes and understand the implications of back communication to avoid such errors in the future.
  
  By following these steps, you should be able to diagnose and resolve the ILM_STOR_MBC032 error effectively.