How To Fix ILM_STOR_CUST013 - Canceled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_CUST - Message Class For Customizing

• Message number: 013

• Message text: Canceled by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_CUST013 - Canceled by user ?

  The SAP error message ILM_STOR_CUST013: Canceled by user typically occurs in the context of Information Lifecycle Management (ILM) when a user cancels a process that is being executed. This can happen during various operations, such as archiving or data deletion processes.
  Cause:
  
  User Intervention: The most straightforward cause is that the user manually canceled the operation. This could be due to a change in requirements, a realization that the operation should not proceed, or simply an error in initiating the process.
  System Timeout: Sometimes, if a process takes too long, a user might cancel it thinking it has stalled.
  User Permissions: In some cases, the user may not have the necessary permissions to execute the operation, leading to a cancellation.
  System Errors: There could be underlying system issues or errors that prompted the user to cancel the operation.
  
  Solution:
  
  Review User Actions: Check if the cancellation was intentional. If it was, ensure that the user understands the implications of canceling the operation.
  Re-initiate the Process: If the cancellation was unintentional, the user can re-initiate the process. Ensure that all prerequisites are met before doing so.
  Check for System Issues: Investigate if there were any system errors or performance issues that led to the cancellation. This may involve checking system logs or performance metrics.
  Permissions Review: Ensure that the user has the appropriate permissions to perform the operation. If not, adjust the user roles accordingly.
  User Training: If cancellations are frequent, consider providing additional training to users on how to properly execute ILM processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to ILM, such as SARA (Archive Administration) and ILM-related transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to the ILM processes you are working with.
  Documentation: Review SAP documentation on ILM for best practices and guidelines on managing data archiving and retention.
  Support: If the issue persists or if there are additional complications, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to address the ILM_STOR_CUST013 error effectively.