How To Fix ILM_STOR_CUST010 - Lock failure

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_CUST - Message Class For Customizing

• Message number: 010

• Message text: Lock failure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_CUST010 - Lock failure ?

  The SAP error message ILM_STOR_CUST010 indicates a lock failure in the context of Information Lifecycle Management (ILM) storage. This error typically occurs when there is an attempt to access or modify an ILM object that is currently locked by another process or user. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Concurrent Access: The most common cause of this error is that another user or process is currently accessing the ILM object, leading to a lock on that object.
  Long-Running Transactions: If a transaction takes too long to complete, it may hold a lock on the object longer than expected, causing subsequent attempts to access it to fail.
  System Configuration: Misconfiguration in the ILM settings or storage settings can also lead to locking issues.
  Database Locks: Sometimes, database-level locks can cause this issue, especially if there are issues with the underlying database.
  
  Solutions
  
  Wait and Retry: If the lock is due to another user or process, waiting for a short period and then retrying the operation may resolve the issue.
  Identify Locking Process: Use transaction codes like SM12 (to view and manage locks) to identify which user or process is holding the lock. You can then decide whether to wait for it to release or take action if necessary.
  Check Long-Running Transactions: Investigate any long-running transactions that may be holding locks. You can use transaction codes like SM66 or SM50 to monitor active processes.
  Review ILM Configuration: Ensure that your ILM configuration is set up correctly. Check for any inconsistencies or misconfigurations that could lead to locking issues.
  Database Administration: If the issue persists, consult with your database administrator to check for any database-level locks or issues that may be affecting ILM operations.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information
  
  ILM Overview: Information Lifecycle Management (ILM) is a framework in SAP that helps manage data retention and archiving in compliance with legal and business requirements.
  Lock Management: Understanding how SAP handles locks and the different types of locks (e.g., exclusive, shared) can help in troubleshooting locking issues.
  Performance Monitoring: Regularly monitor system performance and transaction durations to prevent long locks from occurring.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.