How To Fix ILM_STOR_CUST009 - Inserted ADK request user &1 is an invalid user

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_CUST - Message Class For Customizing

• Message number: 009

• Message text: Inserted ADK request user &1 is an invalid user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_CUST009 - Inserted ADK request user &1 is an invalid user ?

  The SAP error message ILM_STOR_CUST009 indicates that there is an issue with the user specified in the ADK (Archive Development Kit) request. Specifically, the message states that the user (&1) is invalid. This error typically occurs in the context of Information Lifecycle Management (ILM) when trying to process archiving requests.
  Cause:
  
  Invalid User ID: The user ID specified in the ADK request does not exist in the SAP system or has been deleted.
  User Lock: The user might be locked or inactive, preventing them from being recognized as a valid user.
  Authorization Issues: The user may not have the necessary authorizations to perform the archiving operation.
  Configuration Issues: There may be a misconfiguration in the ILM settings or the ADK setup.
  
  Solution:
  
  
  Verify User ID:
  
  Check if the user ID specified in the error message exists in the SAP system. You can do this by using transaction code SU01 to look up the user.
  
  
  
  Check User Status:
  
  Ensure that the user is not locked or inactive. If the user is locked, you can unlock them using transaction SU01.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform archiving operations. You may need to assign appropriate roles or authorizations to the user.
  
  
  
  Check Configuration:
  
  Review the ILM and ADK configuration settings to ensure that everything is set up correctly. This includes checking the settings in transaction SARA for archiving and ILM.
  
  
  
  Consult Logs:
  
  Check the system logs for any additional error messages or warnings that might provide more context about the issue. You can use transaction SLG1 to view application logs.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SARA: Archive Administration
  SLG1: Application Log
  
  
  Documentation: Refer to SAP Help documentation for Information Lifecycle Management and Archive Development Kit for more detailed information on configuration and troubleshooting.
  User Management: Ensure that user management policies are in place to prevent issues with user validity in the future.
  
  By following these steps, you should be able to resolve the ILM_STOR_CUST009 error and ensure that the user specified in the ADK request is valid and authorized to perform the required actions.