How To Fix ILM_STOR803 - System could not update entry &1.&2

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 803

• Message text: System could not update entry &1.&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR803 - System could not update entry &1.&2 ?

  The SAP error message ILM_STOR803 indicates that the system could not update a specific entry in the Information Lifecycle Management (ILM) storage. This error typically arises during operations related to archiving or data management processes in SAP.
  Cause:
  The error can be caused by several factors, including:
  
  Database Locking Issues: The entry might be locked by another process, preventing the update.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the update from being processed.
  Authorization Issues: The user executing the operation may not have the necessary permissions to update the entry.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the ILM configuration.
  
  Solution:
  To resolve the ILM_STOR803 error, you can take the following steps:
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database entries. If you find locks, you may need to wait for the other processes to complete or manually release the locks if appropriate.
  
  
  Review Authorization: Ensure that the user has the necessary authorizations to perform the update. You can check user roles and permissions in transaction SU01.
  
  
  Check Data Consistency: Use transaction SARA to check the consistency of the archived data. You may need to run consistency checks or repair processes if inconsistencies are found.
  
  
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  
  
  Database Connectivity: Ensure that the database is accessible and that there are no connectivity issues. You may need to check the database server status or network connections.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurred.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration), SLG1 (Application Log), and SM12 (Lock Entries).
  ILM Documentation: Review SAP's official documentation on Information Lifecycle Management for best practices and troubleshooting tips.
  System Logs: Regularly monitor system logs for any recurring issues that may indicate underlying problems with the ILM configuration or database.
  
  By following these steps, you should be able to diagnose and resolve the ILM_STOR803 error effectively.