How To Fix ILM_STOR421 - Received return code &1 while reading from &2: &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 421

• Message text: Received return code &1 while reading from &2: &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR421 - Received return code &1 while reading from &2: &3 ?

  The SAP error message ILM_STOR421 indicates that there was an issue when trying to read data from a storage system. The message typically includes a return code and details about the storage system that was being accessed. Here’s a breakdown of the components of the error message and potential solutions:
  Cause
  The error message ILM_STOR421 can occur due to several reasons, including:
  
  Configuration Issues: The storage system may not be properly configured in the SAP system.
  Network Issues: There may be connectivity problems between the SAP system and the storage system.
  Authorization Issues: The user or service account may not have the necessary permissions to access the storage system.
  Storage System Errors: The storage system itself may be experiencing issues, such as being down or having internal errors.
  Return Code Interpretation: The return code (&1) can provide specific information about the nature of the error. Different codes indicate different issues.
  
  Solution
  To resolve the ILM_STOR421 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the storage system is correctly configured in the SAP system. Check the settings in transaction ILM_CONFIG or similar configuration transactions.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the SAP system and the storage system. You can use tools like ping or traceroute to test connectivity.
  
  
  
  Authorization:
  
  Check the user permissions for the account being used to access the storage system. Ensure that it has the necessary authorizations to read from the storage.
  
  
  
  Review Return Code:
  
  Analyze the return code provided in the error message. Look up the specific return code in SAP documentation or forums to understand the exact issue.
  
  
  
  Check Storage System Status:
  
  Verify the status of the storage system. Ensure that it is operational and not experiencing any internal errors.
  
  
  
  Logs and Traces:
  
  Review logs and traces in both the SAP system and the storage system for any additional error messages or warnings that could provide more context.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for ILM (Information Lifecycle Management) for more details on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Notes: Regularly check for SAP Notes related to ILM and storage systems, as they may contain patches or updates that resolve known issues.
  
  By following these steps, you should be able to diagnose and resolve the ILM_STOR421 error effectively.