How To Fix ILM_STOR420 - Document larger than Customizing settings made for maximum data size

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 420

• Message text: Document larger than Customizing settings made for maximum data size

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR420 - Document larger than Customizing settings made for maximum data size ?

  The SAP error message ILM_STOR420 indicates that a document exceeds the maximum data size defined in the customizing settings for Information Lifecycle Management (ILM). This typically occurs when attempting to store or archive documents that are larger than the allowed size configured in the system.
  Cause:
  The error is caused by the document size exceeding the limits set in the ILM configuration. This can happen due to:
  
  Large attachments or documents being processed.
  Incorrect or overly restrictive settings in the ILM customizing.
  Changes in document size requirements that were not reflected in the ILM settings.
  
  Solution:
  To resolve the ILM_STOR420 error, you can take the following steps:
  
  
  Check Current Settings:
  
  Go to the ILM customizing settings in your SAP system. You can access this via transaction code SPRO and navigate to the relevant ILM settings.
  Look for the settings related to maximum document size. This is typically found under the ILM configuration for archiving or document storage.
  
  
  
  Adjust Maximum Document Size:
  
  If the current maximum size is too low for your needs, consider increasing the limit. Make sure to set a value that accommodates the largest documents you expect to handle.
  Save the changes and ensure that they are properly activated.
  
  
  
  Test the Changes:
  
  After adjusting the settings, try to process the document again to see if the error persists.
  If the document is still too large, you may need to further increase the limit or consider alternative solutions for handling large documents.
  
  
  
  Review Document Management Practices:
  
  If large documents are common in your environment, consider reviewing your document management practices. This may include compressing files, breaking large documents into smaller parts, or using different storage solutions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to ILM and document storage for any additional guidance or best practices.
  
  
  
  Contact SAP Support:
  
  If you continue to experience issues or if the problem is complex, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) and ILM (Information Lifecycle Management) for managing ILM settings.
  SAP Notes: Check for any SAP Notes related to ILM and document size limits, as they may provide specific guidance or patches.
  Performance Considerations: Be aware that increasing the maximum document size may have implications for system performance and storage management.
  
  By following these steps, you should be able to address the ILM_STOR420 error and ensure that your document storage settings align with your operational needs.