How To Fix ILM_020 - Error occurred during processing of ILM_AUDIT

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_ - Information Lifecycle Management

• Message number: 020

• Message text: Error occurred during processing of ILM_AUDIT

What causes this issue?

The error occurred while trying to determine the size of the database,
during the processing of function module &V1&. The processing of the
function module was terminated with exception &V3&. The database system
is &V2&.

System Response

Processing of the license audit function module ILM_AUDIT was
terminated.

How to fix this error?

Open a CSS message on component BC-ILM-IRM and include the short text
and long text from this message.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_020 - Error occurred during processing of ILM_AUDIT ?

  The SAP error message ILM_020, which indicates that an error occurred during the processing of ILM_AUDIT, is related to the Information Lifecycle Management (ILM) functionality in SAP. This error typically arises during the execution of ILM audit processes, which are used to track and manage the lifecycle of data in compliance with legal and regulatory requirements.
  Causes of ILM_020 Error
  
  Configuration Issues: Incorrect or incomplete configuration of ILM settings can lead to errors during the audit process.
  Data Integrity Issues: Problems with the underlying data, such as missing or corrupted records, can trigger this error.
  Authorization Problems: Insufficient user authorizations to access the necessary ILM objects or data can cause processing failures.
  System Performance: Resource constraints or performance issues in the SAP system can lead to timeouts or failures during processing.
  Software Bugs: There may be bugs or issues in the specific version of SAP you are using that affect the ILM functionality.
  
  Solutions to ILM_020 Error
  
  
  Check Configuration: Review the ILM configuration settings to ensure they are correctly set up. This includes checking the ILM audit settings and ensuring that all necessary parameters are defined.
  
  
  Data Validation: Perform a data integrity check to ensure that all required data is present and not corrupted. You may need to run consistency checks or data repair processes.
  
  
  User Authorizations: Verify that the user executing the ILM audit has the necessary authorizations. Ensure that the user has access to all relevant ILM objects and data.
  
  
  System Resources: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling the audit process during off-peak hours.
  
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the error.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address known issues related to ILM and the specific error message.
  
  
  Consult Documentation: Refer to the official SAP documentation for ILM to ensure that you are following the recommended procedures and best practices.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Related Information
  
  ILM Audit Process: Understand the purpose and functionality of the ILM audit process, including how it tracks data lifecycle events.
  SAP Version: Be aware of the specific version of SAP you are using, as different versions may have different configurations and known issues.
  Training and Resources: Consider training for ILM and data management best practices to better understand how to manage and troubleshoot ILM-related issues.
  
  By following these steps, you should be able to diagnose and resolve the ILM_020 error effectively.