How To Fix ILM302 - Specify the warranty end

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM - Basic Maintenance Processing

• Message number: 302

• Message text: Specify the warranty end

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM302 - Specify the warranty end ?

  The SAP error message ILM302, which states "Specify the warranty end," typically occurs in the context of warranty management within the SAP system. This error indicates that the system requires a warranty end date to be specified for a warranty claim or warranty-related transaction.
  Cause:
  The error is usually triggered when:
  
  A warranty claim is being processed, but the warranty end date has not been provided.
  The warranty data for a product or service is incomplete or incorrectly configured.
  The system is expecting a warranty end date based on the configuration of warranty management in the SAP system.
  
  Solution:
  To resolve the ILM302 error, you can take the following steps:
  
  
  Check Warranty Data:
  
  Navigate to the warranty management section in SAP and verify that the warranty data for the relevant product or service is complete.
  Ensure that the warranty start and end dates are correctly defined.
  
  
  
  Specify Warranty End Date:
  
  If you are entering a warranty claim, make sure to input the warranty end date in the relevant field.
  If the warranty end date is not known, consult the product documentation or warranty policy to determine the correct date.
  
  
  
  Review Configuration:
  
  If you have access to configuration settings, check the warranty management settings in the SAP system to ensure that they are set up correctly.
  Ensure that the warranty periods are defined properly in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for warranty management to understand the requirements for entering warranty data.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Modules: This error is typically related to modules such as SAP Customer Service (CS) or SAP Sales and Distribution (SD), where warranty management is integrated.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to warranty management, such as IW51 (Create Service Notification) or IW52 (Change Service Notification).
  Documentation: Review SAP notes and documentation related to warranty management for any updates or known issues that may relate to this error.
  
  By following these steps, you should be able to resolve the ILM302 error and successfully process warranty claims or related transactions in SAP.