How To Fix ILM_021 - Error occurred during processing of ILM_AUDIT

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_ - Information Lifecycle Management

• Message number: 021

• Message text: Error occurred during processing of ILM_AUDIT

What causes this issue?

The size of the database could not be determined. The database system is
&V1&.

System Response

Processing of the license audit function module ILM_AUDIT was
terminated.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Open a CSS message on component BC-ILM-IRM and include the short text
and long text from this message.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_021 - Error occurred during processing of ILM_AUDIT ?

  The SAP error message ILM_021, which indicates that an error occurred during the processing of ILM_AUDIT, is related to the Information Lifecycle Management (ILM) functionality in SAP. This error typically arises when there are issues with the audit data processing, which is crucial for compliance and data management.
  Causes of ILM_021 Error
  
  
  Data Consistency Issues: There may be inconsistencies in the data that the ILM process is trying to audit. This could be due to missing or corrupted data records.
  
  
  Configuration Problems: Incorrect configuration settings in the ILM settings or audit settings can lead to this error. This includes issues with the ILM object settings or the audit configuration.
  
  
  Authorization Issues: The user executing the ILM audit may not have the necessary authorizations to access the required data or perform the audit.
  
  
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures during the audit process.
  
  
  Software Bugs: There may be bugs in the version of SAP you are using that affect the ILM functionality.
  
  
  Solutions to ILM_021 Error
  
  
  Check Data Consistency: Verify the integrity of the data being audited. Use transaction codes like SLG1 (Application Log) to check for any related logs that might indicate data issues.
  
  
  Review Configuration: Go through the ILM configuration settings to ensure everything is set up correctly. This includes checking the ILM object settings and ensuring that the audit settings are properly configured.
  
  
  User Authorizations: Ensure that the user executing the audit has the necessary authorizations. You can check this in transaction SU53 or by reviewing the user roles and profiles.
  
  
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider scheduling the audit during off-peak hours.
  
  
  Check for Notes and Patches: Look for SAP Notes related to ILM and the specific error message. There may be patches or updates available that address known issues.
  
  
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ILM_AUDIT, SLG1 (Application Log), and SU53 (Authorization Check).
  Documentation: Review SAP documentation on ILM and audit processes for best practices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the ILM_021 error effectively.