How To Fix ILM237 - Internal service provider must have partner type "personnel number"

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM - Basic Maintenance Processing

• Message number: 237

• Message text: Internal service provider must have partner type "personnel number"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM237 - Internal service provider must have partner type "personnel number" ?

  The SAP error message ILM237 indicates that there is an issue with the configuration of the internal service provider in the context of Information Lifecycle Management (ILM). Specifically, it states that the internal service provider must have a partner type of "personnel number." This error typically arises when the system is expecting a specific configuration for the internal service provider but finds that it is not set up correctly.
  Cause:
  
  Incorrect Configuration: The internal service provider may not be configured with the correct partner type. In SAP, partner types are used to define the role of a partner in a business transaction, and in this case, it should be set to "personnel number."
  Missing Data: The necessary data for the internal service provider may be missing or incorrectly entered in the system.
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling the internal service provider correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the relevant configuration settings in SAP for the internal service provider.
  Ensure that the partner type is set to "personnel number." This can typically be found in the customizing settings under the ILM or partner profile configurations.
  
  
  
  Maintain Partner Profile:
  
  Navigate to the transaction code BP (Business Partner) or SPRO (SAP Project Reference Object) to access the partner profile settings.
  Verify that the internal service provider is correctly defined with the necessary attributes, including the partner type.
  
  
  
  Data Validation:
  
  Check if the personnel number associated with the internal service provider exists and is active in the system.
  Ensure that all required fields are filled out correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to ILM and partner profiles for any additional requirements or steps that may be necessary.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Seek Support:
  
  If the issue continues after checking the configuration and data, consider reaching out to SAP support or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner maintenance and SPRO for configuration.
  SAP Notes: Look for SAP Notes related to ILM and partner types, as they may provide specific guidance or patches for known issues.
  Documentation: Review the SAP Help Portal for detailed information on ILM and partner profiles.
  
  By following these steps, you should be able to resolve the ILM237 error and ensure that your internal service provider is correctly configured in SAP.