How To Fix IKB102 - Number range for symptom not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: IKB - Knowledge base

• Message number: 102

• Message text: Number range for symptom not maintained

What causes this issue?

The number range is not properly maintained for the symptom.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the settings of the number range maintenance for the symptom
Please inform your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IKB102 - Number range for symptom not maintained ?

  The SAP error message IKB102, which states "Number range for symptom not maintained," typically occurs in the context of the SAP IS-H (Industry Solution for Healthcare) module. This error indicates that the system is unable to generate a new symptom number because the number range for symptoms has not been defined or maintained in the system.
  Cause:
  
  Number Range Not Defined: The primary cause of this error is that the number range for symptoms has not been set up in the system.
  Number Range Not Assigned: Even if a number range exists, it may not be assigned to the relevant object or may not be active.
  Configuration Issues: There may be issues in the configuration settings related to the symptom number range.
  
  Solution:
  To resolve the IKB102 error, you need to ensure that the number range for symptoms is properly defined and maintained. Here are the steps to do this:
  
  
  Access the Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Enter the object name related to symptoms (usually something like IKB_SYMPTOM or similar) and click on "Change".
  
  
  
  Define Number Ranges:
  
  If no number ranges are defined, you will need to create a new number range.
  Click on "Intervals" and then "Insert Interval" to define a new range.
  Specify the interval (e.g., from 1 to 9999) and ensure that the status is set to "Active".
  
  
  
  Assign Number Range:
  
  Ensure that the number range is assigned to the relevant application area or object.
  Check if the number range is linked to the symptom management functionality in the IS-H module.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to create or modify number ranges.
  
  
  
  Test the Configuration:
  
  After making the changes, test the functionality to ensure that the error no longer occurs when trying to create or manage symptoms.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for IS-H for detailed information on number range management.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SNRO (Number Range Objects) and OBA7 (Maintain Number Ranges).
  Support: If you continue to face issues, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  By following these steps, you should be able to resolve the IKB102 error and maintain the number range for symptoms in your SAP system.