How To Fix IKB104 - Symptom status & does not exist

IKB104 - Overview

• Message type: E = Error

• Message class: IKB - Knowledge base

• Message number: 104

• Message text: Symptom status & does not exist

What causes this issue?

The symptom status you have selected is not available, please enter
allowed values.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IKB104 - Symptom status & does not exist ?

  The SAP error message IKB104 typically indicates that there is an issue with the status of a document or an object in the system. The specific message "Symptom status & does not exist" suggests that the system is unable to find a status that is expected for a particular operation or transaction.
  
  Cause:
  
  Missing Status Definition: The status that the system is trying to reference may not be defined in the configuration.
  Incorrect Configuration: There may be an issue with the configuration settings related to the status management in the relevant module (e.g., SAP IS-Healthcare, SAP IS-Oil, etc.).
  Data Inconsistency: There could be inconsistencies in the data that lead to the system not recognizing the status.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the status.
  
  
  Solution:
  
  
  Check Status Configuration:
  
  Go to the relevant configuration settings in the SAP system and verify that the status in question is defined correctly.
  Ensure that