How To Fix IHC_GUI_MSG637 - Recipient account not found: & / &

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC_GUI_MSG - Messages for Manually Creating Payment Orders

• Message number: 637

• Message text: Recipient account not found: & / &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IHC_GUI_MSG637 - Recipient account not found: & / & ?

  The SAP error message IHC_GUI_MSG637 with the description "Recipient account not found: & / &" typically occurs in the context of the SAP Intercompany Financial Communication (IHC) module. This error indicates that the system is unable to find the specified recipient account in the configuration or master data.
  Cause:
  
  Missing Master Data: The recipient account (usually a bank account or a customer/vendor account) may not be set up in the system.
  Incorrect Configuration: The configuration for the IHC settings may not be correctly defined, leading to the system not recognizing the recipient account.
  Data Entry Errors: There may be typographical errors in the account number or other identifiers used to reference the recipient account.
  Inactive Accounts: The account may be inactive or blocked in the system, preventing it from being recognized as a valid recipient.
  
  Solution:
  
  Check Master Data: Verify that the recipient account exists in the system. This can be done by checking the relevant master data (e.g., vendor or customer master records).
  Review Configuration: Ensure that the IHC configuration is correctly set up. This includes checking the settings for the relevant company codes, bank accounts, and communication methods.
  Correct Data Entry: Double-check the account number and other identifiers for any typographical errors. Ensure that the correct format is being used.
  Activate Accounts: If the account is inactive, you may need to activate it or resolve any issues that are causing it to be blocked.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the IHC module and the error message.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner), FI01 (Create Bank Master Data), or OBPM1 (Manage Payment Methods) to check and manage the relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the IHC_GUI_MSG637 error message.