How To Fix IHC794 - New archive file was opened

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 794

• Message text: New archive file was opened

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC794 - New archive file was opened ?

  The SAP error message IHC794 ("New archive file was opened") typically occurs in the context of the SAP Integrated Communication (IHC) module, which is used for managing electronic payments and bank communication. This message indicates that a new archive file has been created for storing payment data or communication logs.
  Cause:
  
  New Archive Creation: The system has reached a predefined limit for the current archive file, such as size or date, and has automatically created a new archive file to continue logging data.
  Configuration Settings: The settings for archiving in the IHC module may be configured to create new files based on certain criteria (e.g., daily, weekly, or when a certain size is reached).
  System Behavior: This message can also be a normal behavior of the system, indicating that the archiving process is functioning as intended.
  
  Solution:
  
  Check Archive Settings: Review the configuration settings for the IHC archiving process. Ensure that the parameters for file size, retention period, and frequency of archiving are set according to your organization's requirements.
  Monitor Archive Files: Regularly monitor the archive files to ensure that they are being created and stored correctly. Check if the new archive files are being generated as expected.
  Review Logs: Look into the logs for any additional messages or errors that may provide more context about the archiving process.
  Consult Documentation: Refer to SAP documentation or notes related to the IHC module for any specific guidelines or troubleshooting steps regarding archiving.
  Contact SAP Support: If the message is causing issues or if you suspect it is not functioning as intended, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  IHC Configuration: Familiarize yourself with the configuration of the IHC module, including settings for archiving and file management.
  System Performance: Ensure that the system performance is not impacted by excessive archiving or file management processes.
  
  In summary, the IHC794 message is generally a normal indication of the archiving process in SAP IHC. However, if it is causing operational issues, further investigation into the configuration and system behavior may be necessary.