How To Fix IHC779 - New archive file cannot be created, reload canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 779

• Message text: New archive file cannot be created, reload canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC779 - New archive file cannot be created, reload canceled ?

  The SAP error message IHC779 ("New archive file cannot be created, reload canceled") typically occurs in the context of the SAP Integrated Communication Hub (IHC) when there is an issue with creating a new archive file for the IHC data. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  File System Permissions: The user or the SAP application may not have the necessary permissions to create files in the specified directory.
  Disk Space: The disk where the archive files are being created may be full, preventing new files from being created.
  Path Issues: The specified path for the archive files may be incorrect or may not exist.
  Configuration Errors: There may be misconfigurations in the IHC settings that prevent the creation of archive files.
  File System Errors: There could be underlying file system issues that are preventing file creation.
  
  Solutions:
  
  
  Check Permissions:
  
  Ensure that the user under which the SAP application is running has the necessary permissions to write to the directory where the archive files are being created.
  
  
  
  Check Disk Space:
  
  Verify that there is sufficient disk space available on the server. If the disk is full, free up space or increase the disk capacity.
  
  
  
  Verify Path Configuration:
  
  Check the configuration settings in the IHC to ensure that the path for the archive files is correct and that the directory exists.
  
  
  
  Review IHC Configuration:
  
  Go through the IHC configuration settings in the SAP system to ensure that everything is set up correctly. This includes checking the settings for archiving and any related parameters.
  
  
  
  Check for File System Errors:
  
  Run file system checks to ensure there are no errors that could be affecting file creation.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Restart Services:
  
  Sometimes, simply restarting the relevant SAP services or the entire system can resolve transient issues.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for IHC for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check the system logs (transaction codes like SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.