How To Fix IHC777 - Error while reading the archive

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 777

• Message text: Error while reading the archive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC777 - Error while reading the archive ?

  The SAP error message IHC777, which states "Error while reading the archive," typically occurs in the context of the SAP Integrated Communication (IHC) module. This error indicates that there is an issue with accessing or reading archived data related to the IHC functionality.
  Causes:
  
  Missing Archive Files: The archive files that the system is trying to access may not exist or may have been deleted.
  Incorrect Archive Path: The path to the archive files may be incorrectly configured in the system settings.
  Authorization Issues: The user or the system may not have the necessary permissions to access the archive files.
  Corrupted Archive Files: The archive files may be corrupted or not in the expected format.
  Database Issues: There may be underlying database issues that prevent the system from reading the archive.
  
  Solutions:
  
  Check Archive Files: Verify that the required archive files exist in the specified location. If they are missing, you may need to restore them from a backup.
  Verify Archive Path: Check the configuration settings in the SAP system to ensure that the path to the archive files is correct.
  Review Authorizations: Ensure that the user or the system has the necessary authorizations to access the archive files. You may need to adjust user roles or permissions.
  Check for Corruption: If you suspect that the archive files are corrupted, you may need to run a repair or recovery process, or restore from a backup if available.
  Database Check: Perform a database consistency check to ensure that there are no underlying issues affecting the ability to read the archive files.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to IHC and error IHC777 for any specific patches or updates that may address this issue.
  Transaction Codes: Use transaction codes like SARA (Archive Administration) to manage and check the status of archived data.
  Logs: Review system logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
  Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the IHC777 error in your SAP system.