How To Fix IHC394 - Payment Order cannot be destroyed, retention rule not met

IHC394 - Overview

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 394

• Message text: Payment Order cannot be destroyed, retention rule not met

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC394 - Payment Order cannot be destroyed, retention rule not met ?

  The SAP error message IHC394, which states "Payment Order cannot be destroyed, retention rule not met," typically occurs in the context of the SAP Intercompany Holding Company (IHC) module. This error indicates that there are retention rules in place that prevent the deletion or destruction of a payment order.
  
  Cause:
  The primary cause of this error is that the payment order you are trying to delete or destroy is subject to retention rules defined in the system. These rules are often set up to ensure compliance with legal or regulatory requirements, which mandate that certain financial documents must be retained for a specified period.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Retention Rules: Review the retention rules configured in your SAP system. You can do this by navigating to the relevant configuration settings in the SAP Customizing Implementation Guide (IMG). Look for the retention rules related to payment orders.
  
  
  Determine Retention