How To Fix IHC396 - Payment Order &1 not blocked, business purpose gets completed only by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 396

• Message text: Payment Order &1 not blocked, business purpose gets completed only by &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC396 - Payment Order &1 not blocked, business purpose gets completed only by &2 ?

  The SAP error message IHC396 indicates that a payment order (identified by &1) is not blocked, and the business purpose associated with it can only be completed by a specific entity or process (identified by &2). This error typically arises in the context of the SAP Intercompany Financial Management (IHC) module, which deals with intercompany transactions and payments.
  Cause:
  
  Payment Order Status: The payment order may not be in a blocked status, which is required for certain processes to be completed.
  Business Purpose Configuration: The business purpose associated with the payment order may have specific requirements or restrictions that prevent it from being processed in the current state.
  Authorization Issues: There may be authorization issues preventing the completion of the business purpose.
  Incorrect Configuration: The configuration settings for the payment order or the business purpose may not align with the expected workflow.
  
  Solution:
  
  Check Payment Order Status: Verify the status of the payment order. If it is not blocked, determine if it should be blocked based on your business processes.
  Review Business Purpose Settings: Check the configuration of the business purpose associated with the payment order. Ensure that it is set up correctly and that all necessary conditions are met for completion.
  Authorization Check: Ensure that the user attempting to complete the business purpose has the necessary authorizations to do so.
  Consult Documentation: Review SAP documentation or configuration guides related to IHC and payment orders to ensure that all settings are correct.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to payment orders and intercompany transactions (e.g., F110 for payment processing).
  Configuration Settings: Review the configuration settings in the SAP system related to IHC, payment orders, and business purposes to ensure they are set up correctly.
  User Roles: Ensure that user roles and permissions are correctly assigned to allow for the necessary actions to be taken on payment orders.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.