How To Fix IDSAU_DPP005 - For &1 blocked customers, &2 records are not displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: IDSAU_DPP - Messages for DPP functionality

• Message number: 005

• Message text: For &1 blocked customers, &2 records are not displayed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IDSAU_DPP005 - For &1 blocked customers, &2 records are not displayed ?

  The SAP error message IDSAU_DPP005 indicates that there are blocked customers in the system, which is preventing certain records from being displayed. This message typically arises in the context of data processing or reporting where customer data is involved.
  Cause:
  The error occurs when the system attempts to display records related to customers that have been marked as "blocked" in the SAP system. Blocked customers are those that have restrictions placed on them, which could be due to various reasons such as credit issues, compliance concerns, or other business rules.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify Blocked Customers:
  
  Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer Financials) to check the status of the customers that are blocked.
  You can also run reports to identify all blocked customers.
  
  
  
  Review Blocking Reasons:
  
  Understand why the customers are blocked. This could be due to overdue payments, credit limits being exceeded, or other internal policies.
  
  
  
  Unblock Customers:
  
  If appropriate, you can unblock the customers by using transaction codes XD02 (Change Customer) or FD02 (Change Customer Financials). Ensure that you have the necessary authorizations to make these changes.
  Make sure to follow your organization's policies regarding unblocking customers.
  
  
  
  Adjust Reporting Parameters:
  
  If the blocked customers should not be included in the report or data processing, adjust the selection criteria or filters in the report to exclude blocked customers.
  
  
  
  Consult with Relevant Departments:
  
  If you are unsure about unblocking a customer, consult with the finance or sales department to ensure that it aligns with company policies.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02, XD03, FD01, FD02, and FD03.
  User Authorizations: Ensure that you have the necessary authorizations to view and modify customer data.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for handling blocked customers and the implications of unblocking them.
  Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to address the IDSAU_DPP005 error and manage blocked customers effectively.