How To Fix IDMX166 - CFDI: Customer for FI document &1/&2/&3 can not be identified


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IDMX - Localization Mexico - Digital Invoice

  • Message number: 166

  • Message text: CFDI: Customer for FI document &1/&2/&3 can not be identified

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Smart SAP Assistant

  • What is the cause and solution for SAP error message IDMX166 - CFDI: Customer for FI document &1/&2/&3 can not be identified ?

    The SAP error message IDMX166, which states "CFDI: Customer for FI document &1/&2/&3 can not be identified," typically occurs in the context of generating CFDI (Comprobante Fiscal Digital por Internet) documents in Mexico. This error indicates that the system is unable to identify the customer associated with a specific Financial Accounting (FI) document.

    Cause:

    1. Missing Customer Master Data: The customer master data may not be properly maintained or may be missing in the system.
    2. Incorrect Document Reference: The FI document referenced in the error message may not be linked to a valid customer.
    3. Data Inconsistencies: There may be inconsistencies in the data, such as incorrect customer numbers or missing entries in related tables.
    4. Configuration Issues: The configuration for CFDI processing may not be set up correctly, leading to issues in identifying customers.

    Solution:

    1. Check Customer Master Data:

      • Verify that the customer master data exists for the customer associated with the FI document. You can do this by navigating to the customer master record (transaction code XD03 for general data or FD03 for company code data).
      • Ensure that the customer is active and has the necessary data filled in, such as tax information.
    2. Review the FI Document:

      • Check the FI document referenced in the error message (using transaction code FB03).
      • Ensure that the document is correctly linked to a customer and that the customer number is valid.
    3. Validate Configuration:

      • Review the configuration settings for CFDI processing in your SAP system. Ensure that all necessary settings are correctly configured for customer identification.
      • Check the settings in transaction OBD2 for the relevant company code and ensure that the necessary tax settings are in place.
    4. Data Consistency Checks:

      • Run consistency checks on the customer and FI document data to identify any discrepancies.
      • Use transaction SE16 or SE11 to check the relevant tables (e.g., KNA1 for customer master data) for any missing or incorrect entries.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
    6. Testing:

      • After making the necessary corrections, try to regenerate the CFDI document to see if the issue has been resolved.

    Related Information:

    • CFDI Requirements: Ensure that you are familiar with the requirements for CFDI in Mexico, including the necessary data fields and formats.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on CFDI processing and related configurations.
    • Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.

    By following these steps, you should be able to identify and resolve the issue causing the IDMX166 error in your SAP system.

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