How To Fix IDFB306 - The length of the OCR payment reference number is not correct

SAP Error Message - Details

• Message type: E = Error

• Message class: IDFB - Payment Reference Numbers

• Message number: 306

• Message text: The length of the OCR payment reference number is not correct

What causes this issue?

The length of the Payment reference need to follow the criteria which
are listed here:
Card type code '71': the length of the payment reference number needs to
be 15.
Card type codes '04', '08', '15' and '75': the length of the payment
reference number needs to be 16.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the length of the payment reference number for the entered card
type code.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IDFB306 - The length of the OCR payment reference number is not correct ?

  The SAP error message IDFB306, which states "The length of the OCR payment reference number is not correct," typically occurs when the payment reference number provided in an OCR (Optical Character Recognition) payment file does not meet the expected length requirements defined in the system.
  Cause:
  
  Incorrect Length: The payment reference number may be shorter or longer than the required length specified in the configuration settings.
  Format Issues: The reference number may contain invalid characters or formatting that does not comply with the expected standards.
  Configuration Settings: The settings in the SAP system for OCR payment processing may not be aligned with the requirements of the payment reference number.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for OCR payment processing in SAP. Ensure that the length of the payment reference number is correctly defined according to the requirements of your payment processing system.
  
  You can check this in transaction code OBPM1 (for payment methods) or OBPM2 (for payment method in company code).
  
  
  
  Validate Input Data: Ensure that the payment reference number being inputted adheres to the required length and format. If you are generating this number programmatically, ensure that the logic correctly formats the number.
  
  
  Adjust Length: If the length of the payment reference number needs to be adjusted, you may need to modify the relevant settings in the SAP configuration or adjust the data being sent to match the expected length.
  
  
  Testing: After making any changes, perform a test transaction to ensure that the error does not reoccur.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the expected format and length of the OCR payment reference number.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on OCR payment processing.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) and FBZP (Maintain Payment Program).
  User Exits or BAdIs: If you have custom logic implemented, check for any user exits or BAdIs that might be affecting the generation or validation of the payment reference number.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.